(+612) 2531 5600
PO Box 1622 Colins Street West Victoria 8077 Australia
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses to USA by USPS and rest of world by post.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
The orders are delivered normally between 3 to 10 work days if the destination is Europe and between 5 to 20 calendar days for USA by USPS.
Rest of the World : Between 5 to 30 Work Days.
While the delivery deadlines are often met, we cannot guarantee timeliness, as the time limit is indicative.
The deliveries are made from Monday to Friday on office hours. The orders can be delivered in post boxes , private homes or offices,etc
To facilitate the delivery, the Customers are invited to use its work addresses or other addresses where someone is available to receive the package.
The Customer must check the package’s condition on receipt it. If the packaging is damaged, the Customer have to refuse the delivery.
In case of the good received doesn’t correspond to the good ordered, a time limit of 48 hours will be provide from the reception of the package to communicate it to use , and to proceed to its return, until 7 days after the communication of the courier company to use by us. If any of these conditions is not fulfilled, we will assume that it’s accepted.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.